Effective Date: June 27, 2025

1. Introduction

Ghergo.net (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its users (“you”, “user”, “client”). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use our website and services. By using our platform, you accept the practices described in this policy.

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2. Data Controller

Ghergo.net is the data controller for the processing of your personal data, in accordance with applicable data protection laws in the country where Ghergo.net is legally incorporated and registered.

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3. What Data We Collect

We may collect the following categories of personal data:

• Identification data (name, surname, company, tax id, country)

• Contact information (email address, phone number)

• Business information (company role, type of business, transaction interests)

• Transactional data (orders, communications, payment details)

• Technical data (IP address, browser type, device, usage data)

• Any other information you voluntarily provide through forms or communications with us

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4. Purpose of Data Processing

Your personal data will be processed for the following purposes:

• To facilitate the connection and communication between importers and exporters via the Ghergo.net platform

• To process, manage, and track orders and transactions

• To verify your identity and prevent fraud or unauthorized activities

• To comply with legal and regulatory obligations

• To improve our services and user experience

• To send you relevant information about your transactions, updates, or changes to our terms and policies

• To send you commercial communications or marketing, only if you have given your consent
   

5. Data Sharing and Transfers

We do not sell, rent, or disclose your personal data to third parties, except in the following cases:

• To service providers who assist us in order processing, payment, logistics, IT, or communications, and who are contractually obligated to process your data solely for the agreed purposes and under strict confidentiality.

• To exporters or importers involved in the transactions you initiate, strictly for the purposes of completing the transaction.

• When required by law, competent authorities, or to comply with legal obligations.

• In the event of a merger, acquisition, or restructuring of Ghergo.net, your data may be transferred to the new entity, with appropriate safeguards.

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6. Data Retention

We will retain your personal data for as long as your relationship with Ghergo.net is active and for the period necessary to fulfill the purposes described, or as required by law. Once this period has expired, your data will be deleted or anonymized.

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7. Data Security

We implement appropriate technical, organizational, and administrative security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Only authorized personnel and service providers bound by confidentiality agreements may access your data.

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8. Your Rights

You have the right to access, rectify, update, or delete your personal data, as well as to object to or restrict its processing, and to withdraw your consent at any time, in accordance with applicable law. To exercise your rights, please contact us at: contact@ghergo.net

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9. International Data Transfers

If your data is transferred to countries outside the jurisdiction where Ghergo.net is incorporated, we will ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.

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10. Changes to this Policy

Ghergo.net reserves the right to modify or update this Privacy Policy at any time. Changes will be effective upon publication on our website. Continued use of the site after changes are published constitutes acceptance of the updated policy.

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11. Contact

For any questions or requests regarding this Privacy Policy or the processing of your personal data, please contact us at: contact@ghergo.net